Terms and conditions


Check-in and check-out time

  • Check-in from 3 PM.
  • Check-out unitil 12 AM.


Early Check-in and Late Checkout Policy

  • Early arrival before 3:00 pm or a late departure beyond 12:00 noon will be charged at 50% of the daily room rate.
  • Early arrival before 8:00 am or late departure after 6:00 pm will be charged at 100% of the daily room rate.


Age Requirement Policy

  • Guests must be 18 years or older with valid identification to reserve and check into a room.


Early Departure Policy

  • Guests who check out of the hotel prior to their scheduled departure date are subject to an early departure fee of one night .


Cot and extra bed policies 


0 - 3 years

 Cot upon request

4 – 12 years 

 Extra bed upon request

€ 30,00 per person, per night

12 years and more 

Extra bed upon request  € 30,00 per person, per night

The maximum number of extra beds and cots allowed is dependent on the room you choose. Please check your selected room for the maximum capacity. All cots and extra beds are subject to availability. Accommodation for child up to years. is free of charge if he/she sleeps in the same bed with adults. We advice you to book an extra bed under extra services, so child could sleep separately from you.



  • Parking in front of the hotel is free of charge in case of free space.





  • The pets are allowed in the hotel, price per night is 15,00 €
  • Dogs must be kept on a lead when walking through the hotel.
  • After hotel stuff detects that in room are defects after - extra charge for cleaning is up to 200,00 €.



  • Promenade Hotel is non smoking property. In order to maintain a confortable enviroment and to respect the other Guests we kindly you not to smoke hotel /  inside room. In case we should notice the presence of smoke inside the hotel / room 200,00 € fee for air purification and the restoration of natural materials will be charged. 


Rules of internal order

  • Only registered guests are permitted after 11 PM .
  • Do not cause loud noises and disturb other guests.
  • There is a safe deposit box at your disposal in the room. The hotel is not responsible for any money or valuables that are not left in the safe deposit box.
  • Do not damage hotel inventory. If you see that an item is damaged please inform our reception to avoid any misunderstandings. If damages are caused by the guest the guest shall compensate the amount of damages.
  • It is not allowed to light candles in the room without prior consent of hotel reception administrator. Do not leave lighted candles unattended.


Please don’t hesitate to contact us for the additional requests. We will try to meet all your special wishes and requirements, but unfortunately we cannot always guarantee it.