Terms and conditions

 

Check-in and check-out time

  • Check-in from 3 PM.
  • Check-out unitil 12 AM.
  • Depending on availability, it's possible to check in a few hours early or leave a few hours later.

 

Children

  • One child under 12 years stays free of charge when using existing beds/having breakfast.
  • All children under 2 years stay free of charge for childrens coats / cribs and have breakfast for free.
  • All children under 12 years are charged EUR 28 per night for extra beds.
  • All further older children or adults are charged EUR 28 per night for extra beds
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

 

Pets

  • The pets are allowed in the hotel, price per night is 14,00 EUR.
  • Dogs must be kept on a lead when walking through the hotel.

 

Smoking

  • Promenade Hotel is non smoking property. 
  • After hotel stuff detects that in room someone has smoked - extra charge for cleaning is 200,00 EUR.

 

Rules of internal order

  • Only registered guests are permitted after 11 PM .
  • Do not cause loud noises and disturb other guests.
  • There is a safe deposit box at your disposal in the room. The hotel is not responsible for any money or valuables that are not left in the safe deposit box.
  • Do not damage hotel inventory. If you see that an item is damaged please inform our reception to avoid any misunderstandings. If damages are caused by the guest the guest shall compensate the amount of damages.
  • It is not allowed to light candles in the room without prior consent of hotel reception administrator. Do not leave lighted candles unattended.

Please inform us about other needs and requirements while you are making reservation.